Activation lock

So I got my iPad mini for Christmas like ten years ago, wasn’t allowed my own Apple ID, eventually got an iPhone and stopped using my iPad. A couple years later I tried to get in and couldn’t remember the passcode - I tried to get into it with FindMy or something I can’t remember. Anyway I want it for uni now so I’ve restored it with my Mac - however there’s an activation lock with an ID I can’t remember. Any suggestions? I can’t afford a new one solely for uni work.

(also it was so long ago I definitely do not have the receipt so I don’t think Apple will help)

iPad mini Wi-Fi

Posted on Oct 5, 2022 7:18 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2022 7:33 AM

Last points first… a ten year-old iPad will be a very early model 32-bit device. These are completely obsolete; App Developers have dropped all support for 32-bit devices and have withdrawn all 32-bit App from the App Store. As such, an obsolete iPad of this age will have very little (if any) utility or usefulness at University.


As for the Activation Lock - here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


However, recovery of the AppleID credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


4 replies
Question marked as Top-ranking reply

Oct 5, 2022 7:33 AM in response to EllieB100

Last points first… a ten year-old iPad will be a very early model 32-bit device. These are completely obsolete; App Developers have dropped all support for 32-bit devices and have withdrawn all 32-bit App from the App Store. As such, an obsolete iPad of this age will have very little (if any) utility or usefulness at University.


As for the Activation Lock - here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


However, recovery of the AppleID credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


Oct 5, 2022 9:10 AM in response to EllieB100

Then you have a result. 🙂


Consider that the iPad, being as old as it is, may also have an unreliable battery. All rechargeable batteries are “consumable” items - and have a finite lifespan. As your iPad will no longer benefit from hardware support and battery replacement by Apple, your options for battery replacement (if needed) will be limited to a third-party battery replacement. Given the limited utility of such an old iPad, battery replacement may be uneconomic.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.