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My MacBook Air is from 2014, I don't have Erase all content under System Preferences. How can I erase and restore to factory settings?
MacBook Air
The support article you came here from should provide you with the steps needed to try to resolve this issue. Have you tried them all yet? If so, and they didn't help, I suggest that you contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.
Once erased, you would reinstall macOS using the steps in the following support article:
The support article you came here from should provide you with the steps needed to try to resolve this issue. Have you tried them all yet? If so, and they didn't help, I suggest that you contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.
Once erased, you would reinstall macOS using the steps in the following support article:
My MacBook Air is from 2014, I don't have Erase all content under System Preferences. How can I erase and restore to factory settings?
