Face ID not working

My Face ID suddenly stopped working and I'm unable to set it up. When I start the set up process, just a frame comes up. I line it up with my face but nothing happens. Not getting the circle image. Tried restarting, no help. iPhone 13 Pro, iOS 15.7.

iPhone 13 Pro, iOS 15

Posted on Oct 5, 2022 11:19 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2022 11:42 AM

Check this link...

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If that does not help, you will need to make an appointment at the nearest Apple Store for a repair...

Apple Store - Find a Store - Apple

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.