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Face ID not working

My Face ID suddenly stopped working and I'm unable to set it up. When I start the set up process, just a frame comes up. I line it up with my face but nothing happens. Not getting the circle image. Tried restarting, no help. iPhone 13 Pro, iOS 15.7.

iPhone 13 Pro, iOS 15

Posted on Oct 5, 2022 11:19 AM

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Question marked as Top-ranking reply

Posted on Oct 5, 2022 11:42 AM

Check this link...

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If that does not help, you will need to make an appointment at the nearest Apple Store for a repair...

Apple Store - Find a Store - Apple

2 replies

Face ID not working

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