XSAN 2.2 SERIAL NUMBER INVALID

hello

We have xsan 2.2.1 running on a snow leopard server 10.6.1. We had got 4 licences of xsan 2.0 Recently, we have bought 2 licences more(2.2) and we had to connect the xserver to internet to validate the 2 new xsan serial number. Now, on the xsan admin; 2 of the 6 xsan serial number appear as "invalid serial number", these serial number are from version 2.0. ¿can somebody tell me how resolve it?

¿could it be an update problem? because i'm using the 10.6.1, and now it's avalible the 10.6.4 of snow leopard server.

Is there some email to talk with somebody from apple to tell them our problem?

Thank your for your time and your help.

XSERVER+ACCUSYS+xsan2.2.1, MACOSX 10.6.1

Posted on Aug 13, 2010 5:11 AM

Reply
3 replies

Aug 20, 2010 6:07 AM in response to PROIMA-ZEBRASTUR

Today, the xserver gave me a kernel panic.
Please can anyone tell me if have anyone ever seen this crash report?

Kernel version:
Darwin Kernel Version 10.1.1: Thu Sep 3 14:41:35 PDT 2009; root:xnu-1456.2.2~1/RELEASE X8664
System model name: Xserve3,1 (Mac-F223BEC8)

System uptime in nanoseconds: 239792013459879
unloaded kexts:
(none)

thanks and regards
loaded kexts:
com.Accusys.driver.NTDevice 1.01.10
com.apple.driver.AppleHWSensor 1.9.2d0 - last loaded 31422209104
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleTyMCEDriver 1.0.1d8
com.apple.driver.AppleUpstreamUserClient 3.1.0
com.apple.driver.AudioAUUC 1.0
com.apple.GeForce 6.0.4
com.apple.driver.AppleSEP 1.4.2
com.apple.Dont Steal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.0
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleBMC 2.0.2
com.apple.driver.Apple16X50ACPI 3.0
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPI SMCPlatformPlugin 4.0.0d14
com.apple.driver.AppleLPC 1.4.6
com.apple.iokit.SCSITaskUserClient 2.5.1
com.apple.driver.initioFWBridge 2.5.0
com.apple.driver.StorageLynx 2.5.0
com.apple.driver.Oxford_Semi 2.5.0
com.apple.driver.LSI FW500 2.5.0
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 2.5.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.driver.Intel82574L 1.0.1b48
com.apple.driver.AppleIntel8254XEthernet 2.1.1b7
com.apple.driver.AppleLSIFusionMPT 2.5.0
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleUSBHub 3.7.8
com.apple.driver.AppleAHCIPort 2.0.1
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 93.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagement 93.0.0
com.apple.filesystems.acfsctl 412.3
com.apple.filesystems.acfs 412.3
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.nvidia.nv50hal 6.0.4
com.apple.NVDAResman 6.0.4
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.2f7
com.apple.iokit.IOAudioFamily 1.7.2fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.8a4
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.iokit.IOHDAFamily 1.7.8a4
com.apple.driver.Apple16X50Serial 3.0
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.0.0d14
com.apple.driver.AppleSMBusPCI 1.0.2d0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.5.1
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.0.0
com.apple.iokit.IOFireWireSBP2 4.0.5
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOAHCISerialATAPI 1.2.1
com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOSCSIParallelFamily 2.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IOAHCIFamily 2.0.1
com.apple.iokit.IOUSBFamily 3.8.0
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.driver.AppleKeyswitch 1.0.5f4
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: Xserve3,1, BootROM XS31.0081.B06, 4 processors, Quad-Core Intel Xeon, 2.26 GHz, 7 GB, SMC 1.43f4
Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 256 MB
Memory Module: global_name
Network Service: Ethernet 1, Ethernet, en0
PCI Card: pci-bridge, sppci_pci2pcibridge, Slot-1
PCI Card: pci10b5,8508, sppci_otherbridge, Slot-1@4,1,0
PCI Card: NVIDIA GeForce GT 120, Display, MXM-Slot
SCSI Device: SCSI Target Device @ 0
SCSI Device: SCSI Target Device @ 1
SCSI Device: SCSI Target Device @ 64
SCSI Device: SCSI Target Device @ 65
USB Device: Frontpanel Controller, 0x05ac (Apple Inc.), 0x8261, 0x3d100000
USB Device: USB NetVista Full Width Keyboard., 0x04b3, 0x3025, 0x1d100000
USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc03e, 0x3a200000

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XSAN 2.2 SERIAL NUMBER INVALID

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