You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sim unlock

need the puk code, is there a sim card on this phone

Posted on Oct 5, 2022 1:37 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2022 1:40 PM

For the PUK code contact your carrier, only they can provide the code or issue a new sim card.


What iPhone are you referring to?

How do you not know if it has a SIM card or not.

If its requesting a PUK code it should have a sim card as its the SIM card that gets locked with the PUK code.

Can you not check the SIM card tray?

Does the iPhone show a "No sim" error at the top or not?


1 reply
Question marked as Top-ranking reply

Oct 5, 2022 1:40 PM in response to christena48

For the PUK code contact your carrier, only they can provide the code or issue a new sim card.


What iPhone are you referring to?

How do you not know if it has a SIM card or not.

If its requesting a PUK code it should have a sim card as its the SIM card that gets locked with the PUK code.

Can you not check the SIM card tray?

Does the iPhone show a "No sim" error at the top or not?


Sim unlock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.