billing

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Level 1

4 points

billing

hi guys, can someone please help me with this? I have iTunes, google space and cloud space as subscriptions and these deductions I see and I am okay with. However I get more than these on my bank account but they are referenced apple/bill as well but I don't know what they are for. For instance I will get a 4.99 deduction but its not on my apple list of charges and I don't have any subscriptions that cost that much. In September I had about 6 deductions from apple but I only have three subscriptions and they are monthly payments. Shouldn't I only be seeing 3? and not more with varying amounts?

iPhone X, iOS 16

Posted on Oct 5, 2022 1:53 PM

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Answer 1

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Niel

Level 10

728,297 points

Oct 5, 2022 1:57 PM in response to Ottik192

Click here for information. If the article doesn't cover them, use the link to contact Apple Support.

(226139)

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Answer 2

TheLittles

Level 10

193,468 points

Oct 5, 2022 2:17 PM in response to Ottik192

Ottik192 Said:

"billing: [...]I will get a 4.99 deduction but its not on my apple list of charges and I don't have any subscriptions that cost that much.[...]"

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Prove Some of This:

Contact Apple Support back, this time performing a screensharing session with them, so they can see this firsthand, from your perspective. Show them what you are seeming. If personal info, then close the window, or pause the screenshare

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Answer 3

Ottik192 Author

Level 1

4 points

Oct 5, 2022 2:08 PM in response to Niel

Thank you. I tried support but it doesn’t help. It kind of boxes you in with the type of support you want and doesn’t allow you to properly state what you are struggling with.

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