ICloud Drive App on Windows PC Does not Download Files

Question

Level 1

22 points

ICloud Drive App on Windows PC Does not Download Files

Hello All,

When I save a file on Drive App on Iphone, it reflects on the PC app with a cloud icon. When I try to open it, it attempts to download the file and it gets stuck at 0% as can be seen in the attached screenshot. Later on (within 1 min) the Interrupted Action windows pops up. (attached screenshot)

Is there a way to resolve this issue?

Thank you,

AF

Posted on Oct 5, 2022 11:00 PM

Reply

Answer 1

WinsC1

Community Specialist

Oct 7, 2022 11:04 AM in response to AbdullF

Hey AbdullF,

There are a few things that could be preventing downloads form iCloud Drive on your PC.

We'd recommend reviewing the information from this artilce as it provides steps to take to help resolve iCloud issues on PC: Resolve issues between iCloud for Windows or iTunes and third-party security software - Apple Support

"Things to check first

Make sure that the date, time, and time zone are set correctly on your computer. Learn how to update these settings on a Mac or on a PC.
Log in to an administrative user account, not a guest account. Learn how to do this on a PC.
Update to the latest version of iCloud for Windows or update to the latest version of iTunes.
Make sure that you have the latest software on your Mac or on your PC.
Make sure that you set up Windows Hello. Learn how to set it up.
Make sure that you only have one type of security software installed. If you have more than one type of security software installed, you might experience performance issues."

Thanks!

Reply

ICloud Drive App on Windows PC Does not Download Files

Similar questions