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Voicemail Transcription no longer working

After iOS15 update our office iPhone 8 Plus stopped transcribing voicemail. Our phones are now updated to iOS16 and that did not fix the issue either. I have spent hours trying to self help (did all the steps in: https://macreports.com/iphone-voicemail-transcription-not-working-fix/ - Still NOT FIXED). Have spent hours chatting with Apple who sent me to AT&T who sent me back to Apple. Our other office iPhone is a 12 -- and has not been affected. WTHeck is going on?

iPhone 8 Plus

Posted on Oct 6, 2022 9:44 AM

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Posted on Oct 7, 2022 4:30 PM

Hi there SLoFurno,


Thank you for posting to Apple Support Communities.


As you have had contact with Apple Support in the past about this unresolved issue, we recommend keeping in contact with Apple Support about the issue: Contact Apple Support


Take care.

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Voicemail Transcription no longer working

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