I've just wiped my 2019 MacBook Pro to give away and I can't shut it down now that it is in Setup Assistant. I've tried Command Q, Command-Control-Power, holding them down for 15 seconds, it won't shut down. Any suggestions?

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I've just wiped my 2019 MacBook Pro to give away and I can't shut it down now that it is in Setup Assistant. I've tried Command Q, Command-Control-Power, holding them down for 15 seconds, it won't shut down. Any suggestions?

I've tried CommQ to quit Setup Assistant, Comm-Control-Power for 15 seconds, will not shut down Any suggestions as to how to get this thing to shut off?

Posted on Oct 6, 2022 10:48 AM

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Answer 1

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Grant Bennet-Alder

Level 10

142,429 points

Oct 6, 2022 12:07 PM in response to Jodymiller9

Choose a language and it should proceed to the next step, draw the menubar, and allow you to shut down.

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I've just wiped my 2019 MacBook Pro to give away and I can't shut it down now that it is in Setup Assistant. I've tried Command Q, Command-Control-Power, holding them down for 15 seconds, it won't shut down. Any suggestions?

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