You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My son has a new 2nd Generation Apple Pencil and has only been using it for University for the passed month. It is charged and working, but the tip and top have turned blue? Why?
Your photograph doesn’t appear to correspond with a genuine first or second generation Apple Pencil - but perhaps instead a third-party stylus of some other origin.
A first generation Pencil has a removable cap - beneath which is a Lightning connector for pairing and charging the Pencil. A genuine second generation Pencil is a sealed single-piece housing - whereas your photo clearly shows a visible seam around the end-cap that has changed colour.
Genuine Apple Pencil tips are off-white/light-grey in colour.
While the colour change is very likely to just be cosmetic, should you have any concern, you’ll need to seek assistance from the retailer from which the stylus was purchased - or its manufacturer.
If the Pencil is a genuine generation Pencil, you would be well advised to seek assistance from the Genius Bar at your local Apple Store - where the technicians will be able to assess the Pencil for defects:
Your photograph doesn’t appear to correspond with a genuine first or second generation Apple Pencil - but perhaps instead a third-party stylus of some other origin.
A first generation Pencil has a removable cap - beneath which is a Lightning connector for pairing and charging the Pencil. A genuine second generation Pencil is a sealed single-piece housing - whereas your photo clearly shows a visible seam around the end-cap that has changed colour.
Genuine Apple Pencil tips are off-white/light-grey in colour.
While the colour change is very likely to just be cosmetic, should you have any concern, you’ll need to seek assistance from the retailer from which the stylus was purchased - or its manufacturer.
If the Pencil is a genuine generation Pencil, you would be well advised to seek assistance from the Genius Bar at your local Apple Store - where the technicians will be able to assess the Pencil for defects:
The issue is likely to be cosmetic only - however, if you have any concern, seek advice from Apple Support, or the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP):
Genius Bar Reservation and Apple Support Options - Apple
You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
Does your son happen to keep his Apple Pencil in a pocket or backpack?
This is the case that holds his ipad and pencil
It was purchased at an Apple Store along with an IPad in August.
He purchased an iPad Case with Pencil holder. He does take it to all his university classes.
Does the case happen to be black or blue fabric?
Why is the tip and top of my son's new Apple Pencil turned light blue
