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EEcloud Author

Level 1

16 points

Activation locked iPad

I got an iPad secondhand and it says unable to activate, an update is required. Then I can only shutdown, how do I update and get this thing activated?

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Oct 6, 2022 4:27 PM

Top-ranking reply

Eric Root

Level 10

684,657 points

Posted on Oct 6, 2022 4:45 PM

If it is showing an Activation Lock, if you can't reach the previous owner whose ID is on the device and have them go to https://www.icloud.com/find/, erase the device, then remove it from their account, then the device is useless. Apple won't unlock it.

Turn off Activation Lock - Apple Support. *

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Activation locked iPad

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