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User profile for user: Loombandz
Loombandz Author
User level: Level 1
4 points

Macbook Air M2: Split-screen issue with Preview App

Hey, guys! I’d like to ask my fellow Macbook Air M2 users if you have this issue where the Preview app lags when you try to open a file and split screen it? Also, is there this thick black line when you get half of the split screen process completed?


I was hoping to know because I’m experiencing this issue with mine. I wanted to get it checked if it was just an isolated case, or if it’s actually something everyone experiences.


Thanks!

MacBook Air, macOS 12.6

Posted on Oct 6, 2022 11:40 PM

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User profile for user: ManJor
ManJor
User level: Community Specialist

Posted on Oct 8, 2022 1:00 PM

Hi Loombandz,


Thanks for using Apple Support Communities. Do you only experience this issue with Split View and Preview? We can have you try starting up your Mac in safe mode to see if the issue persists. Keep in mind that starting in safe mode will take a little longer than normal, because it verifies and repairs the directory, cleans caches, and loads only Apple-critical items: How to use safe mode on your Mac - Apple Support


"How to use safe mode

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:


Apple silicon

  1. Shut down your Mac.
  2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
  3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
  4. Log in to your Mac. You might be asked to log in again.


Intel processor

  1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
  2. Release the key when you see the login window, then log in to your Mac. 
  3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window."


Cheers.

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User profile for user: ManJor
ManJor
User level: Community Specialist

Oct 8, 2022 1:00 PM in response to Loombandz

Hi Loombandz,


Thanks for using Apple Support Communities. Do you only experience this issue with Split View and Preview? We can have you try starting up your Mac in safe mode to see if the issue persists. Keep in mind that starting in safe mode will take a little longer than normal, because it verifies and repairs the directory, cleans caches, and loads only Apple-critical items: How to use safe mode on your Mac - Apple Support


"How to use safe mode

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:


Apple silicon

  1. Shut down your Mac.
  2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
  3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
  4. Log in to your Mac. You might be asked to log in again.


Intel processor

  1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
  2. Release the key when you see the login window, then log in to your Mac. 
  3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window."


Cheers.

Reply

Macbook Air M2: Split-screen issue with Preview App

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