Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

OS Monterey download/install

After downloading, when the computer goes to restart, it gets half-way through the restart process then freezes and goes no further. I then shut it down and reboot but the same thing happens over and over.

iMac 21.5″ 4K, macOS 11.7

Posted on Oct 7, 2022 1:20 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2022 7:16 AM

citizen_mcgruff wrote:

After downloading, when the computer goes to restart, it gets half-way through the restart process then freezes and goes no further. I then shut it down and reboot but the same thing happens over and over.


You can try a safeboot...

SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies



If your Mac doesn't start up all the way

If your Mac doesn't start up all the way - Apple Support




1 reply
Question marked as Top-ranking reply

Oct 8, 2022 7:16 AM in response to citizen_mcgruff

citizen_mcgruff wrote:

After downloading, when the computer goes to restart, it gets half-way through the restart process then freezes and goes no further. I then shut it down and reboot but the same thing happens over and over.


You can try a safeboot...

SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies



If your Mac doesn't start up all the way

If your Mac doesn't start up all the way - Apple Support




OS Monterey download/install

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.