iphone storage System date too high!!!

Question

Level 1

8 points

iphone storage System date too high!!!

hi,

upgraded to 14 pro max a few weeks ago, I got an alert a week ago saying iphone stowage almost full, it was 511gb I have 512gb. I always trade for the latest model of phone, I’ve never deleted emails, safari cache, photos etc. so I deleted everything I don’t need and now I’m only using 9gb of apps etc and when I restarted my phone the system data went down to 35gb. But everyday it grows by 100gb of system data, and unless I restart my phone it keeps growing, I called Apple support they wondered if it was the VPN I had on my phone even tho it wasn’t being used, so I deleted it and they said to call them in a few days if it continues to grow. I have the latest update 16.2. Apple support said my phone shouldn’t be doing this and it’s nothing with my device it’s a system problem. I’ve seen people erase their phone only to discover it’s still doing it so I don’t want to go through all of that. I wondered if anyone out there is experiencing anything like this, I’ve never had to worry about anything like this before. Sorry this is long, any help would be very appreciated. Thank you :)

iPhone 14 Pro Max

Posted on Oct 7, 2022 12:19 PM

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Answer 1

MajdiQ

Level 1

8 points

Nov 17, 2022 8:43 AM in response to lucytruelove

I have the same “running out of memory” problem on my brand new 1TB iPhone 14.

I transferred everything on my 1TB iPhone 13 to the new iPhone 14, and after few days I started seeing messages asking me to manage my storage because I have no more space.

When I checked my iPhone memory I found over 835GB of Other System Data, with a description that “system data includes caches, logs and other resources currently in use by the system. This value will fluctuate according to system needs”.

See screenshot below.

How can I release this space back to my iPhone???

Help please.

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Answer 2

deggie

Level 10

167,315 points

Oct 7, 2022 12:23 PM in response to lucytruelove

If it grows to 100's of GB that is usually due to a corrupt file or files that is on your iPhone that the OS is having a hard time reading. Most often this is going to be a media or photo file. You can try Restoring your iPhone from your backup and see if this corrects it.

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Answer 3

deggie

Level 10

167,315 points

Oct 7, 2022 2:56 PM in response to lucytruelove

It might but then again it may refuse to copy it so it is worth a try.

To look for the file or files if you can access them on your computer list them by file size. You will either find some that are way to big or are way to small. 0 byte files are definitely an issue.

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Answer 4

lucytruelove Author

Level 1

8 points

Oct 7, 2022 3:29 PM in response to deggie

thank you. I think I’ll call Apple back again tomorrow, I’m seeing so many people with this problem atm. If my phone reaches 512 the max storage, will my phone still function as I want Apple to see how high it’s getting, I don’t want to restart it again. I just don’t want my phone to stop working if it reaches it…

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Answer 5

lucytruelove Author

Level 1

8 points

Oct 7, 2022 12:51 PM in response to deggie

Thanks for the reply, how would I be able to locate the corrupt file because if I restore my phone back from iCloud won’t the same thing happen again?

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