check order status

Hello, I order new Iphone 14 pro max 256 at 1 October. After order nothing happened. Don't pay from my card. I am so confused. Can you check my order is active or tell me it's status?


Ordered on: Oct 01, 2022.

And If you can please help me order new iphone correctly.

Thank you.


[Personal Information Edited by Moderator]

iPhone 14 Pro Max

Posted on Oct 8, 2022 1:53 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2022 10:04 AM

We are end users like you. We have no access to Apple records so cannot check on an order nor place an order for you. Please start here:


https://secure.store.apple.com/order/list


If you ordered directly from Apple you should receive emails at the email address that is your Apple ID. If you have multiple emails, please check them all, including Junk and Trash folders. If you you ordered through a phone carrier or other reseller, only they can provide status updates. Those emails have an estimated delivery date.


Typically, Apple does not bill a credit card until the item is ready to ship. New items are often backlogged and will take a bit longer to arrive depending on option chosen and your location.

1 reply
Question marked as Top-ranking reply

Oct 8, 2022 10:04 AM in response to eka176

We are end users like you. We have no access to Apple records so cannot check on an order nor place an order for you. Please start here:


https://secure.store.apple.com/order/list


If you ordered directly from Apple you should receive emails at the email address that is your Apple ID. If you have multiple emails, please check them all, including Junk and Trash folders. If you you ordered through a phone carrier or other reseller, only they can provide status updates. Those emails have an estimated delivery date.


Typically, Apple does not bill a credit card until the item is ready to ship. New items are often backlogged and will take a bit longer to arrive depending on option chosen and your location.

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check order status

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