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Adaptor not working

The 12W adapter which came with my ipad isn’t working.The warranty period is over.Can it get repaired or replaced?

Posted on Oct 8, 2022 12:07 PM

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Question marked as Top-ranking reply

Posted on Oct 8, 2022 12:26 PM

Power Adapters are not repaired - but must be replaced if they do not function properly. Replacement Power Adapters are readily available from Apple Stores, the online Apple Store and Apple Authorised Retailers.


Newer-style USB-C Power Adapters are now more commonly available. If your current Power Adapter has the older (larger) USB Type-A connector, you’ll also need a replacement USB-C Lightning cable.


Out of warranty, you’ll need to purchase the replacement.



1 reply
Question marked as Top-ranking reply

Oct 8, 2022 12:26 PM in response to Saikommy

Power Adapters are not repaired - but must be replaced if they do not function properly. Replacement Power Adapters are readily available from Apple Stores, the online Apple Store and Apple Authorised Retailers.


Newer-style USB-C Power Adapters are now more commonly available. If your current Power Adapter has the older (larger) USB Type-A connector, you’ll also need a replacement USB-C Lightning cable.


Out of warranty, you’ll need to purchase the replacement.



Adaptor not working

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