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help me reset my phone...it is frozen

my phone is frozen and wont shut off

iPhone 13 Pro, iOS 15

Posted on Oct 8, 2022 6:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2022 6:52 PM

Try a forced restart. First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. If your iPhone won't turn on or is frozen - Apple Support


3 replies
Question marked as Top-ranking reply

Oct 8, 2022 6:52 PM in response to RondaReyn

Try a forced restart. First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. If your iPhone won't turn on or is frozen - Apple Support


help me reset my phone...it is frozen

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