"unable to install" popup keeps repeating.

whenever I press OK, the popup just comes up again and doesn't let me do anything. I can't exit or effectively click anywhere else

iPad Air 4 Wi-Fi

Posted on Oct 8, 2022 9:11 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2022 11:03 AM

Hi basil63,


Thanks for reaching out in Apple Support Communities. We understand that you're unable to dismiss a prompt on your iPhone and you're also unable to restart because of it. We can see why you'd reach out about this; we'd like to help. We'd suggest using these steps to force the device to restart: Force restart iPhone


After you've restarted, we'd suggest reviewing the following resource to help manage the storage on your device: How to check the storage on your iPhone, iPad, and iPod touch


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 10, 2022 11:03 AM in response to basil63

Hi basil63,


Thanks for reaching out in Apple Support Communities. We understand that you're unable to dismiss a prompt on your iPhone and you're also unable to restart because of it. We can see why you'd reach out about this; we'd like to help. We'd suggest using these steps to force the device to restart: Force restart iPhone


After you've restarted, we'd suggest reviewing the following resource to help manage the storage on your device: How to check the storage on your iPhone, iPad, and iPod touch


Cheers!

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"unable to install" popup keeps repeating.

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