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Lost Information

Hi All,


I seem to have accidently synced my phone with a second apple device.


I have then deleted the photos, recently deleted photos and recent icloud backup.


I have now lost the info on my primary apple phone.


Is their anyway I can restore and deleted restore or regain access to deleted deleted photos


Thanks


Dean

iPhone 13, iOS 15

Posted on Oct 8, 2022 9:28 PM

Reply
Question marked as Best reply

Posted on Oct 8, 2022 9:36 PM

DEANROBERTBALDWIN Said:

"Lost Information[...]I have then deleted the photos, recently deleted photos and recent icloud backup. [...]Is their anyway I can restore and deleted restore or regain access to deleted deleted photos"

-------


Recovering Missing Photos:

Sure these weren’t downloaded? If not, then they were deleted directly off of iCloud.


Performing Photo Recovery:


I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)
  5. Tap: Contacts (so that it is green)


II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloudhttps://www.icloud.com/photos

C. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Car
3 replies
Question marked as Best reply

Oct 8, 2022 9:36 PM in response to DEANROBERTBALDWIN

DEANROBERTBALDWIN Said:

"Lost Information[...]I have then deleted the photos, recently deleted photos and recent icloud backup. [...]Is their anyway I can restore and deleted restore or regain access to deleted deleted photos"

-------


Recovering Missing Photos:

Sure these weren’t downloaded? If not, then they were deleted directly off of iCloud.


Performing Photo Recovery:


I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)
  5. Tap: Contacts (so that it is green)


II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloudhttps://www.icloud.com/photos

C. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Car

Lost Information

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