iPhone 12 Pro won’t zoom to .5

My camera .5 zoom has not been working on my iPhone 12 Pro. When I open my camera, the option for .5 zoom pops up but disappears quickly. Additionally, when I open my camera it automatically is zoomed in at 2.0 when I hold the zoom option to manually adjust it, the farthest it will zoom out is 1.0.

iPhone 12 Pro, iOS 16

Posted on Oct 9, 2022 12:44 PM

Reply
1 reply

Oct 10, 2022 4:08 PM in response to kirra65

Hello kirra65,


Thank you for reaching out in Apple Support Communities. Are you noticing this behavior in the Camera app on your iPhone 12 Pro and in a specific format? For example, if you're using the Camera app does it occur in Photo, Portrait, Pano, etc.


If you haven't tried yet, we recommend to ensure that your iPhone is updated to the latest version of iOS 16.0.3. This is the latest update that's available which helps provide software improvements that may help you. Here's how to update the software on your iPhone:


Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. Choose the software update that you want to install. You can choose to stay on iOS or iPadOS 15 and still get important security updates. Or you can choose the option to upgrade to iOS or iPadOS 16.

The Settings app on iPhone showing options to update to iOS 15.7 or iOS 16.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


Following these steps may help you with your camera.


Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 Pro won’t zoom to .5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.