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My App Store is disabled

Why is my I tunes and App Store disabled and how do I fix it

iPhone XR, iOS 14

Posted on Oct 9, 2022 3:33 PM

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Question marked as Best reply

Posted on Oct 9, 2022 3:35 PM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.


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2 replies

Oct 9, 2022 3:44 PM in response to laci217

laci217 Said:

"My App Store is disabled: Why is my I tunes and App Store disabled and how do I fix it"

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Troubleshooting a Locked Account:

Your Apple ID is what is disabled. So, refer to the following...


Contact Apple Support.


Visit this Link: If your Apple ID has been locked or disabled – Apple Support

Why Accounts Become Disabled:

When your Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So, To Re-Enable it...

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


My App Store is disabled

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