Meditation app stops playing when screen locks

As soon as the screen turns off, my meditation app stops playing.

iPhone 14 Pro

Posted on Oct 9, 2022 7:47 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2022 8:59 AM

Hi helenaat,


Is this the only app that it happens with? If so, have you check the apps settings to make sure your preferences are configured properly? Have you tried closing the app and restarting your device to see if the issue persists? Sometimes this can help with minor software issues. You can learn how to close apps here: Close an app on your iPhone or iPod touch


1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
2. Swipe right or left to find the app that you want to close. 
3. Swipe up on the app's preview to close the app. 

If the issue persists, you'll want to make sure that both your iPhone software and the app is up-to-date. You can learn how to update your phone here: Update your iPhone or iPad


Deleting and reinstalling the app may help as well. However, depending on the app it may result in some app data loss so you'll want to be careful with that. If you keep experiencing the issue you can learn how to reach out to the app developer directly here: How to contact an app developer


Take care.




1 reply
Question marked as Top-ranking reply

Oct 11, 2022 8:59 AM in response to helenaat

Hi helenaat,


Is this the only app that it happens with? If so, have you check the apps settings to make sure your preferences are configured properly? Have you tried closing the app and restarting your device to see if the issue persists? Sometimes this can help with minor software issues. You can learn how to close apps here: Close an app on your iPhone or iPod touch


1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
2. Swipe right or left to find the app that you want to close. 
3. Swipe up on the app's preview to close the app. 

If the issue persists, you'll want to make sure that both your iPhone software and the app is up-to-date. You can learn how to update your phone here: Update your iPhone or iPad


Deleting and reinstalling the app may help as well. However, depending on the app it may result in some app data loss so you'll want to be careful with that. If you keep experiencing the issue you can learn how to reach out to the app developer directly here: How to contact an app developer


Take care.




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Meditation app stops playing when screen locks

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.