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Unable to determine if your iPhone camera is a genuine Apple part. Message

Why am I getting this message. My iPhone is original and I have had no work done on it.


[Re-Titled by Moderator]

Posted on Oct 9, 2022 11:10 PM

Reply
4 replies

Oct 11, 2022 10:48 AM in response to NMRAJA

Hi NMRAJA,


Thanks for posting here in Apple Support Communities. Was your iPhone purchased second hand or directly from Apple or Apple Retailer? Have you checked the Parts History on your device? See: About genuine iPhone cameras - Apple Support


Parts and service history
With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.


If so, we'd recommend that you connect with Apple at Apple Support for additional assistance.


Have a great day.


Unable to determine if your iPhone camera is a genuine Apple part. Message

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