Hi I installed an app called ExpressVPN from the apple store a few days ago and today I received an invoice that they have charged me for a subscription. I NEVER requested a subscription and I never received a notification that they will charge me.
I want to file a complaint about this app and have my money refunded.
Can you please help me with this issue?
Thank you!
iPhone SE, iOS 15
ExpressVPN is an free app with offers In-App Purchases AND 7-DAY FREE TRIAL.
ExpressVPN offers a 12-month subscription plan.
Subscriptions include access to ExpressVPN apps on every platform, which you can download and install on as many devices as you wish.
If you subscribe via iTunes, your Apple ID account will be charged on the last day of your free trial.
Your subscription will automatically renew at the end of each billing period unless you cancel it at least 24 hours before the expiry date.
Manage your subscription or cancel anytime in your App Store account settings.
Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
TERMS OF SERVICE -> https://www.expressvpn.com/tos
Try to -> Request a refund for apps or content that you bought from Apple.
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
ExpressVPN is an free app with offers In-App Purchases AND 7-DAY FREE TRIAL.
ExpressVPN offers a 12-month subscription plan.
Subscriptions include access to ExpressVPN apps on every platform, which you can download and install on as many devices as you wish.
If you subscribe via iTunes, your Apple ID account will be charged on the last day of your free trial.
Your subscription will automatically renew at the end of each billing period unless you cancel it at least 24 hours before the expiry date.
Manage your subscription or cancel anytime in your App Store account settings.
Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
TERMS OF SERVICE -> https://www.expressvpn.com/tos
Try to -> Request a refund for apps or content that you bought from Apple.
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
ExpressVPN - Scam
