iOS 16 iMessage not able to send to groups with an android user in them

Ever since updating to iOS 16, I am no longer able to text groups that have an android user in them. 10 iPhones in the group = no problem. 9 iPhones and 1 android = Message Failed to Send.


I also cannot send photos to android users individually, though I can SMS text them. I just cannot MMS text them. No settings have been changed, and I have looked in the settings and see nothing that is interfering in this. I've tried resetting a fourth time just now, and still the same issue persists. Am I alone in this? It never used to happen before. I'm in several group texts that I cannot communicate in, though I can receive their texts. I just cannot send.

iPhone 11 Pro, iOS 16

Posted on Oct 10, 2022 1:47 PM

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Still no luck here. Though I had it fixed after walking Verizon through the steps in this discussion last week. Got one group text to send and then went back to the same problem. Tried calling Verizon again this morning and was told they are aware of the issue but my only option was to wait for apple to send out a software update that will fix it.

Posted on Dec 23, 2022 7:38 AM

Similar questions

212 replies

Jan 3, 2023 3:39 PM in response to KeepingMyEyeOnYou

KeepingMyEyeOnYou wrote:

Same issue

When you activate an iPhone 14 on Verizon their automated system does not set up MMS correctly. To fix it you need to call Verizon tech support (611 on your phone), tell the nice representative who answers that you need to speak to a senior tech to fix a problem with the provisioning of MMS on your account. This is a universal problem with the iPhone 14 provisioning by Verizon, so the tech should know how to fix it. And hopefully the 1st tier reps will eventually learn also.


Alternative:


Laner84 has posted a do-it-yourself solution that works for most people →Just got iPhone 14 — can’t text android phones in group texts

Jan 4, 2023 10:07 AM in response to asparaguslightning

I would agree this might be a Verizon issue to resolve but unlike the rest on this thread, I remote activated my iPhone 14 Pro back at the end of September and I updated to iOS 16.1 pretty much when it was first released a while ago, had no issues with texting the group chats with android users until recently; the last time I had a successful send was December 26. So it stopped working suddenly.

Jan 4, 2023 1:43 PM in response to asparaguslightning




okay I am showing this same issue

iPhone mini 12 with iOS 16.2

as of yesterday 1/3/23 I am unable to group txt when one person in the group has android

removed android user in each group and able to txt

wife’s phone with IOS 16.1.2 and iPhone 11 and does not have this issue. We are on Verizon service for both phones.


the confusing part is the iOS update for me happened in mid December so odd that I was able to group txt up till yesterday.

regards,

michael

Jan 4, 2023 2:40 PM in response to asparaguslightning

My iPhone 14 Pro worked fine for a month, then stopped this morning. I could not send nor receive group texts if there was an Android user on the sting. To fix this issue, reset Network Settings.

Settings -> General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings


This worked for me, (after trying everything else suggested on every page I could find).

iOS 16 iMessage not able to send to groups with an android user in them

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