I have an old iPad and I don't remember my old iCloud

If you do not remember your Apple ID and password for this old device, your only option is to attempt to find the sales receipt for this old iPad, then, use the “Get Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location.

Bring the sales receipt and iPad to your Apple Store appointment.

Apple Store employees will be glad to help/assist you in resetting that iPad to a factory state.

Be advised, that if this is a 10 or 11-year old iPad model, there is NO support from Apple or third party apps, any longer.

There are almost NO third party supported apps for these 10 to 11-year iOS devices, any longer.

So, you will be stuck ONLY using the default apps that still work, like the Music app, Videos app, Photos app, iBooks app, Notes app amd the iOS App Store app.

Also, that over 6-year old default iOS Safari Web browser is too old, not secure and not safe to use to access the Internet, any longer.

There are virtually NO MORE third party Web browsers left for 8-10 year old iPads!

Available and more popular third party Web browser choices are GONE, now, for these very old iPad models.

If you must use these old iPad models, here is what is left for still updated Web browsers

ALook Web browser ( A fairly new Web browser primarily designed for old iOS device versions, but is still available to newer iOS/iPadOS devices, as well ) The ONLY “new-ish” Web browser I recommend for any old/er iPad models at this late timeframe!

Tap this iOS App Store link below

https://apps.apple.com/us/app/alook-browser-8x-speed/id1261944766

If this is an iPad model stuck on iOS 9 or 10, these are very old and obsolete iPad models, bow.

It is the Fall of 2022, now.

iPadOS 16 will be released, sometime, soon, this October 2022.

You should really seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.

There are PLENTY of less expensive, newer, older iPad models that can run the latest, current versions of iPadOS.

If you need OR ONLY able to afford to purchase older, less expensive iPad models, look at older iPads from 2015 and later.

All of these older model iPads below, CAN, currently, run the latest releases of iPadOS 15 and the up and coming iPadOS 16 releasing sometime in the Fall of 2022.

2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )

2017,10.5 inch screen iPad iPad Pro models ( 1st gen Pencil support )

2017, 9.7 inch screen iPad 5th gen models ( NO Pencil support )

2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )

2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )

2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )

2019, 7.9 inch screen iPad Mini 5th gen models ( 1st gen Pencil support )

Get the largest internal data storage model you can afford as NO Apple iOS device has ANY expandable storage.

I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices.

Best of Luck to You!

Hello, If you forgot your iPad passcode, please follow this guide. If you forgot your Apple ID, follow this one instead.

Thanks for reaching out! -Drake

If you decide to go down the path of purchasing used, secondhand Apple devices, from individual Apple device sellers, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.

If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.

A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.

DO NOT take the iPad seller's word that this iPad is user activation lock free!

We have seen plenty of used iOS device purchasers get scammed.

User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.

Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.

So, buyer beware!

If purchasing a used device in-person, power the iPad ON

If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.

If the iPad powers up to any other screen, then forget purchasing this iPad.

You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.

Pass on the device!

If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.

Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.

If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!

Best of Luck to You!

I1need2help Said:

"I have an old iPad and I don't remember my old iCloud"

-------

Recalling the Apple ID:

Your old iCloud would be what is called your Apple ID. It would be an eMail address you've had used in the past.