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Level 1

4 points

why are unread messages in mail being sent to archive instead of inbox?

why are unread messages in mail being sent to the archive instead of the inbox?

iMac 27″, macOS 12.6

Posted on Oct 10, 2022 3:36 PM

Top-ranking reply

Level 10

116,320 points

Posted on Oct 10, 2022 6:23 PM

Most likely because it is a Gmail account or uses the Gmail email protocol.

Mail maps All Mail label to Archive. Since Gmail isn’t standard IMAP, and puts messages in multiple folders, Mail doesn’t work well with it.

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