Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Where do I check my phone numbers and email address

I Keep getting a message it says my iCloud and my I messenger don’t match. So I’m trying to go into Messenger to change my password but I can’t figure out where to go nothings telling me where to go to change my email or phone number thanks

iPhone 13, iOS 15

Posted on Oct 10, 2022 8:01 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2022 8:13 PM

What the iPhone is telling you is that the Apple ID used to sign in to iCloud does not match with the Apple ID used to sign in to the Messages app.

Open Settings ➡️ Apple ID (Your Name at Top): Here you will see the email address used to sign into iCloud.

Open Settings ➡️ Messages ➡️ iMessage: Set this switch to OFF and then back to ON. If prompted to enter your Apple ID then enter the Apple ID used for iCloud in the step above.


Axel F.

3 replies
Question marked as Top-ranking reply

Oct 10, 2022 8:13 PM in response to Rivet60

What the iPhone is telling you is that the Apple ID used to sign in to iCloud does not match with the Apple ID used to sign in to the Messages app.

Open Settings ➡️ Apple ID (Your Name at Top): Here you will see the email address used to sign into iCloud.

Open Settings ➡️ Messages ➡️ iMessage: Set this switch to OFF and then back to ON. If prompted to enter your Apple ID then enter the Apple ID used for iCloud in the step above.


Axel F.

Where do I check my phone numbers and email address

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.