Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone won't turn back on

My phone shut off when upgrading the software and now it wont turn back on. The apple logo keeps flashing and when I plugged my phone into my laptop, nothing pops up. I dont know what to do.

iPhone 12 Pro Max, iOS 15

Posted on Oct 10, 2022 8:17 PM

Reply
Question marked as Best reply

Posted on Oct 10, 2022 8:18 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

1 reply
Question marked as Best reply

Oct 10, 2022 8:18 PM in response to ataumoepeau

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

IPhone won't turn back on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.