Belkin Boostcharge wont charge phone

I've had my belkin boostcharge 3-1 magsafe dock for a little over a year and its worked great. It continues to charge my watch and ipods without issue, however when I dock my phone, the phone shows as being connected to a magsafe accessory and as charging for 30-60 seconds, and then stops charging (charging icon over battery disappears). I noticed this begin to happen at/around the time I upgraded my phone (iPhone 12 Pro) to iOS 16.

iPhone 12 Pro, iOS 16

Posted on Oct 11, 2022 7:10 AM

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Oct 12, 2022 10:48 AM in response to bsbll4life211

Hello bsbll4life211,


If you're experiencing issues with charging your iPhone via MagSafe charger, we'd suggest starting wtih some basic troubleshooting found in the "Learn More" section of How to wirelessly charge your iPhone - Apple Support


"Learn more

  • Wireless charging uses magnetic induction to charge your iPhone. Don't place anything between your iPhone and the charger. Magnetic mounts, magnetic cases, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
  • If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
  • If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone. If this happens often, consider turning off vibration, turning on Do Not Disturb, or using a case to prevent movement.
  • Your iPhone won't charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it's connected to a USB power adapter, your iPhone will charge using the USB connection."


If possible, test to see if the same issues occurs with your accessory while charging a different iPhone. Should the same occur with a different iPhone, we'd recommend contacting the manufacturer here: Belkin Support


Take care!





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Belkin Boostcharge wont charge phone

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