my phone is not charging

Hello,

There are several reasons why you might see this alert or similar alerts on your iPhone, iPad, or iPod touch. If you see an alert, learn what to do.

Here's when these alerts might appear:

• Your accessory is defective, damaged, or not Apple-certified.
• The accessory isn't supported by your device.
• Your iOS device has a dirty or damaged connector.

You can learn more here: If you see an ‘Accessory may not be supported’ alert - Apple Support

Thanks for reaching out!

-Drake

What power cord are you using?