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The 15.7 iPad update won’t install even after a successful download. I am using Safari with Mediacom modem. Please advise.

The 15.7 iPad update won’t install even after a successful download. I am using Safari with Mediacom modem. Please advise.(6th generation iPad)

iPad 2, iOS 9

Posted on Oct 11, 2022 3:06 PM

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Question marked as Top-ranking reply

Posted on Oct 11, 2022 3:27 PM

Hello and welcome to the community 🤗


If your ipad won’t upade look here : If your iPhone or iPad won't update - Apple Support (CA)


If the update doesn't complete


If you're installing the update, the progress bar might appear to move slowly. The time an update takes depends on the size of the update and the number of files on your device.


When you're updating over the air, keep your device connected to a power source. If your device runs out of power, connect it to a power source and turn on the device to let the update or restore complete.

Learn what to do if your iPhone or iPad appears frozen or won't start.


Remove and download the update again


If you still can't install the latest version of iOS or iPadOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update.


If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:


Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar.


if you can't click install button


Before installing an update the ipad may ask you to:


  • have 50 % or more
  • be plugged into the power source
  • be connect to the wifi


If your iPhone is forzen



If this not work


Contact : Apple Support

10 replies
Question marked as Top-ranking reply

Oct 11, 2022 3:27 PM in response to Teach5o

Hello and welcome to the community 🤗


If your ipad won’t upade look here : If your iPhone or iPad won't update - Apple Support (CA)


If the update doesn't complete


If you're installing the update, the progress bar might appear to move slowly. The time an update takes depends on the size of the update and the number of files on your device.


When you're updating over the air, keep your device connected to a power source. If your device runs out of power, connect it to a power source and turn on the device to let the update or restore complete.

Learn what to do if your iPhone or iPad appears frozen or won't start.


Remove and download the update again


If you still can't install the latest version of iOS or iPadOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update.


If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:


Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar.


if you can't click install button


Before installing an update the ipad may ask you to:


  • have 50 % or more
  • be plugged into the power source
  • be connect to the wifi


If your iPhone is forzen



If this not work


Contact : Apple Support

Oct 11, 2022 3:27 PM in response to Teach5o

Your iPad is way too far behind in iOS/iPadOS upgrades/updates.

If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina, or later macOS, installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that iPad model, using the iTunes Software Update feature, to its current, maximum OS of iOS 12.5.6/iPadOS 15.6.1.


Make sure your iPad is, at least, charged to 50% or greater to attempt this.


Also, make sure your iPad has, at least, between 6-8 GBs of free internal data storage space for downloading and installing a major iOS/iPadOS upgrade.


Make sure your desktop/laptop computer has plenty of internal drive storage space, also.


Also, make sure to do a backup of your iPad's data, prior to upgrading/updating.

Backup to Apple iCloud and/or a full Mac or Windows PC using the same iTunes app OR, if a newer Mac running macOS Catalina, or later, making a backup using the macOS Finder app.


How to back up your iPhone, iPad, and iPod touch - Apple Support


If NO access to a Mac or Windows computer, you will have to seek help from a good friend or family member, with a full Mac or Windows PC, to help you out


OR


Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad upgraded/updated to its latest iPadOS 15 version.

OR, alternatively, use the “Get Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location.

Apple Store employees will be glad to help/assist you.



Best of Luck to You!


The 15.7 iPad update won’t install even after a successful download. I am using Safari with Mediacom modem. Please advise.

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