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iPad stuck in reset

Son’s iPad appears to be stuck resetting itself in some sort of loop. I’ve tried to hard reset it via Home and power button push/hold without any success.

iPad Pro 11-inch Wi-Fi

Posted on Oct 11, 2022 4:17 PM

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Posted on Oct 11, 2022 6:33 PM

Hello,


If your screen is black or frozen

On your iPad without a Home button.

  • Press and quickly release the volume button closest to the top button.
  • Press and quickly release the volume button farthest from the top button.
  • Press and hold the top button until the device begins to restart.



Thanks for reaching out! -Drake

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Question marked as Best reply

Oct 11, 2022 6:33 PM in response to LOCO33

Hello,


If your screen is black or frozen

On your iPad without a Home button.

  • Press and quickly release the volume button closest to the top button.
  • Press and quickly release the volume button farthest from the top button.
  • Press and hold the top button until the device begins to restart.



Thanks for reaching out! -Drake

Oct 12, 2022 10:48 AM in response to LOCO33

Start by connecting your iPad to its Power Adapter and allow the iPad to charge for at least an hour. This step is advised as a battery with very low charge, or is failing, may produce symptoms that emulate a boot loop.


If the problem fails to stabilise after an hour, whilst still connected to the Power Adapter, attempt a forced restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


If your iPad is stuck is actually stuck in a boot-loop, you’ll need to resolve this specific issue - which may entail “restoring” the most recent version of iPadOS to the iPad. This support page outlines restoration of an iPad to Factory Settings:

Restore your iPhone, iPad or iPod to factory settings – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.


iPad stuck in reset

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