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iPad(4) stuck on apple logo

My iPad(4) is stuck on apple logo even after updating with iTunes in a recovery mode, how can I restart without resetting to factory setting?

iPad, iPadOS 15

Posted on Oct 11, 2022 6:54 PM

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Question marked as Best reply

Posted on Oct 11, 2022 7:22 PM

AndishehF Said:

"iPad(4) stuck on apple logo: My iPad(4) is stuck on apple logo even after updating with iTunes in a recovery mode, how can I restart without resetting to factory setting?"

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Troubleshooting a Frozen iPad:

Seems you have a frozen iPad. So, try the tips at these Apple Support links:





2 replies
Question marked as Best reply

Oct 11, 2022 7:22 PM in response to AndishehF

AndishehF Said:

"iPad(4) stuck on apple logo: My iPad(4) is stuck on apple logo even after updating with iTunes in a recovery mode, how can I restart without resetting to factory setting?"

-------


Troubleshooting a Frozen iPad:

Seems you have a frozen iPad. So, try the tips at these Apple Support links:





Oct 12, 2022 10:12 AM in response to AndishehF

Connect your iPad to its Power Adapter and allow the iPad to charge. While still connected to external power, try a forced-restart:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

iPad(4) stuck on apple logo

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