My gmail keeps cutting out on my mac

When I click on mail app, it opens and then closes almost immediately.

A very long error message box comes up saying that mail quit unexpectantly.

How do I fix this?

MacBook Pro 13″, OS X 10.11

Posted on Oct 11, 2022 10:12 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2022 6:39 PM

Hey there, catladyoneone!


We appreciate you reaching out on Apple Support Communities. We definitely want to help ensure you're able to enjoy your emails with ease.


Since this began, have you tried restarting your Mac? This can help resolve abnormal issues that you may be experiencing with your Mac. You can find those steps here: Shut down or restart your Mac - Apple Support


If the behavior continues after restarting your Mac, we'd suggest you test to see if it occurs in safe mode using: How to use safe mode on your Mac - Apple Support


This help us determine if this is isolated down to login items, system extensions, or more.


Depending on what occurs, there are more steps included in the safe mode such as testing in a new user. Which will help us determine if there may be software on your specific user that is contributing to the behavior.


Let us know the results.


Take care!



1 reply
Question marked as Top-ranking reply

Oct 12, 2022 6:39 PM in response to catladyoneone

Hey there, catladyoneone!


We appreciate you reaching out on Apple Support Communities. We definitely want to help ensure you're able to enjoy your emails with ease.


Since this began, have you tried restarting your Mac? This can help resolve abnormal issues that you may be experiencing with your Mac. You can find those steps here: Shut down or restart your Mac - Apple Support


If the behavior continues after restarting your Mac, we'd suggest you test to see if it occurs in safe mode using: How to use safe mode on your Mac - Apple Support


This help us determine if this is isolated down to login items, system extensions, or more.


Depending on what occurs, there are more steps included in the safe mode such as testing in a new user. Which will help us determine if there may be software on your specific user that is contributing to the behavior.


Let us know the results.


Take care!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My gmail keeps cutting out on my mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.