Messages for business
Can anyone explain why I’m suddenly showing “messages for business” and the contact list is in grey text instead of green or blue? I do not use my phone for work or school. Thanks for any assistance .
User profile for user:
genieen16
User level:
Community Specialist
Hello Texasiphonefan,
Welcome to the Apple Support Communities!
We can understand wanting to find out why you see “Messages for Business" on an iPhone that you use for personal use. We were able to locate some information about this. Here's what we found:
Messages for Business lets you communicate with Apple and other businesses using the Messages app. Start a chat to get answers to your questions, schedule appointments, resolve issues, make purchases, and more.
You can learn more about how to use Messages for Business here: How to use Messages for Business - Apple Support. Along with a full overview that explains Apple Messages for Business: Secure Apple Messages for Business - Apple Support.
It is something that you have to sign up separately for. If you do not recall registering for this, you may want to contact Apple Support directly. You can reach out to the here: Contact Apple for support and service - Apple Support.
Kind regards!