iPhone 7 Plus is locked to owner that I don't know
Hi, I ordered an iPhone 7plus in China. When I reset it, its now asking for iCloud of the first owner which I don't know. any help
[Edited by Moderator]
iPhone 7 Plus
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hi, I ordered an iPhone 7plus in China. When I reset it, its now asking for iCloud of the first owner which I don't know. any help
[Edited by Moderator]
iPhone 7 Plus
shenobbar wrote:
Hi, I ordered an iPhone 7plus in China. When I reset it, its now asking for iCloud of the first owner which I don't know. any help
[Edited by Moderator]
Return the phone and get a refund, otherwise the phone is useless if you can't get hold of the original owner to remove the activation lock.
shenobbar wrote:
Hi, I ordered an iPhone 7plus in China. When I reset it, its now asking for iCloud of the first owner which I don't know. any help
[Edited by Moderator]
Return the phone and get a refund, otherwise the phone is useless if you can't get hold of the original owner to remove the activation lock.
iPhone 7 Plus is locked to owner that I don't know