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akussah Author

Level 1

4 points

I bought a used iPhone 7 and it has activation lock

I bought am iPhone 7 in Ghana,it's a UK used phone but it has activation lock,how can I unlock or get the previous owner https://al-support.apple.com/#/personal-info

[Re-Titled by Moderator]

Posted on Oct 12, 2022 8:41 AM

Top-ranking reply

Katana-San

Level 9

70,459 points

Posted on Oct 12, 2022 8:44 AM

Hello ~ That is the activation lock. If the person/persons that you bought the iPhone from cannot or will not remove it …the iPhone is basically useless to you. If they cannot/will not remove it…return it and get your money back. We cannot help remove it nor can Apple. Take a look here:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Also:

The All Too Common SAD Reality of Buying a Used iPad/iPhone

~Katana-San~

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I bought a used iPhone 7 and it has activation lock

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