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I have charges I don't recognise

i have charges on my bank , like 10 in one month and i do not see anything on my current subscriptions... i had different account in the past i just cant figure it out ....


[Edited by Moderator]

Posted on Oct 12, 2022 12:48 PM

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Question marked as Top-ranking reply

Posted on Oct 12, 2022 12:57 PM

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Also report to the police.


See -> Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


Keep in mind:

Do not post private information on a public forum, such as email address & phone number. That's asking for trouble.

5 replies
Question marked as Top-ranking reply

Oct 12, 2022 12:57 PM in response to miri1023

If the invoice is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Also report to the police.


See -> Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


Keep in mind:

Do not post private information on a public forum, such as email address & phone number. That's asking for trouble.

Oct 12, 2022 1:45 PM in response to miri1023

For sure check again -> see the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)


Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK) 


If you see an unexpected charge: 

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

Keep in mind:

Do not post private information on a public forum, such as email address & phone number. That's asking for trouble.



i had different account in the past i just cant figure it out ....

Check every account, check your mail box.


Oct 12, 2022 1:51 PM in response to miri1023

If you see an unexpected charge: 

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

Click here for more support and assistance.

 

Oct 12, 2022 1:42 PM in response to Raicya

no the transactions are from apple !! and has my name .


can you help me?



Type:

Debit card

Purchaser:

MIRIAM

Description:

PAYPAL *APPLE.

Merchant category:

Record Stores


Merchant name:

APPLE ITUNESSelect to

Edit

the merchant name


Merchant information:

San Jose,CA

Online purchase:

Y

Transaction category:

Shopping & Entertainment: HobbiesSelect to

Edit



[Personal Information Edited by Moderator]

I have charges I don't recognise

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