iPad not saving passwords automatically
My IPad Air 2 won’t auto save passwords. I have checked settings, and all is correct to have passwords auto saved. Anyone have any ideas?
iPad Air 3, iPadOS 15
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Chris_V89
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Community Specialist
Hey there Dohrmc,
Thanks for reaching out to the Apple Support Communities. Just to confirm, are you using iCloud Keychain to save your passwords on your iPad Air? If so, check out the steps listed in the link below that can help with troubleshooting issues with your passwords not saving as expected: If iCloud Keychain won't turn on or sync - Apple Support
If iCloud Keychain is on, but Safari won't save or AutoFill account or credit card information
If Safari doesn't autofill your account names, passwords, or credit cards, or doesn't ask to save them, make sure you have the latest version of iOS and macOS on your devices. If the issue remains, follow these steps to check the AutoFill and Private Browsing settings on your device.
On your iPhone, iPad, or iPod touch with iOS 10 or later
1. For account names and passwords:
- iOS 14 or later: Go to Settings > Passwords > AutoFill Passwords. Check that AutoFill Passwords is turned on.
- iOS 12 or 13: Go to Settings > Passwords & Accounts > Website & App Passwords. Check that AutoFill Passwords is turned on.
- iOS 10 or 11: Go to Settings > Safari > AutoFill. Check that AutoFill Passwords is turned on.
2. For credit card information, go to Settings > Safari > Autofill. Check that Credit Cards is turned on.
3. Open Safari. If the navigation bar in Safari is black or dark instead of white or light gray, turn off Private Browsing. Safari doesn't save account names and passwords when Private Browsing is on.
Still need help to autofill credit card information? In Safari, tap the credit card field, then tap AutoFill Credit Card above the keyboard.
If still running into issues after going through the steps above, we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple
Take care!