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why does my apple cash say my account is restricted? i’ve never sent anything through there before.

my apple cash says it is restricted. i’ve never used it before, i don’t understand how to unlock it. please help me figure this out.

iPhone 12, iOS 16

Posted on Oct 12, 2022 6:28 PM

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Question marked as Top-ranking reply

Posted on Oct 12, 2022 7:21 PM

Hello,

Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases with Apple Pay. You can't send or receive money, or add money to your account.


If your account is restricted and there are no instructions provided, contact Apple Support.


More info: If your Apple Cash account is restricted or locked - Apple Support


Thanks for reaching out!

-Drake



1 reply
Question marked as Top-ranking reply

Oct 12, 2022 7:21 PM in response to gporras0

Hello,

Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases with Apple Pay. You can't send or receive money, or add money to your account.


If your account is restricted and there are no instructions provided, contact Apple Support.


More info: If your Apple Cash account is restricted or locked - Apple Support


Thanks for reaching out!

-Drake



why does my apple cash say my account is restricted? i’ve never sent anything through there before.

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