I’ve seen a couple of questions similar to mine, but not recently enough that the suggested “fixes” worked. When I press on a contact in my Favorites list, it usually makes a regular phone call. However, for 1 contact it makes a FaceTime audio call and for another contact it opens messages. I can’t figure out how to change this. Help!
iPhone 12 Pro Max
Greetings MomsyX8,
To help troubleshoot the behavior, test after re-creating the contacts that aren't being called to their mobile number as expected.
You can see how to delete a contact here: Manage and delete contacts on your iPhone, iPad, or iPod touch - Apple Support
"Delete a contact
When you delete a contact, it permanently deletes it from your device. And if you delete a contact from your email account, you also permanently delete the contact from all devices signed into that email account.
Here's how to delete a contact:
After the contact is deleted, add it back and see if the issue persists: Add and use contact information on iPhone - Apple Support
Let us know if that helps.
Kind regards.
Greetings MomsyX8,
To help troubleshoot the behavior, test after re-creating the contacts that aren't being called to their mobile number as expected.
You can see how to delete a contact here: Manage and delete contacts on your iPhone, iPad, or iPod touch - Apple Support
"Delete a contact
When you delete a contact, it permanently deletes it from your device. And if you delete a contact from your email account, you also permanently delete the contact from all devices signed into that email account.
Here's how to delete a contact:
After the contact is deleted, add it back and see if the issue persists: Add and use contact information on iPhone - Apple Support
Let us know if that helps.
Kind regards.
MomsyX8,
That's wonderful to hear! Have a wonderful rest of your day.
Cheers!
Yes! That worked perfectly! Thank you so much!
iPhone default calling FaceTime instead of mobile
