How can I gain access to my deceased cousins MacBook if I don’t know his password or Apple ID?
How can I gain access to my deceased cousins MacBook if I don’t have his password or Apple ID?
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How can I gain access to my deceased cousins MacBook if I don’t have his password or Apple ID?
Debbie-C13 wrote:
This is not helpful if I don’t know his Apple ID and password now I have a new MacBook I can’t use and my aunt cannot see his photos she is distraught
Those are the instructions for gaining access to an Apple ID for this and similar cases, and describe how to gain the access you want.
Also for anyone else here using an Apple ID, here is how to specify a legacy contact, which makes granting this access somewhat easier to each of us and to our beneficiaries:
Legacy Contact security - Apple Support
How to add a Legacy Contact for your Apple ID - Apple Support
Debbie-C13 wrote:
My 37 year old cousin has just died. I have his death certificate, and the receipt for the infernal machine. I fully understand the legal ramifications and do support them but my question still remains unanswered. How can I see these precious photos if I can’t find anyone to help me get a court order. I’m sure he would have made provisions if he knew his life was to have been cut so short. Don’t answer this please this is just too distressing and I’m coming out of this group.
Your option for access is here: How to request access to a deceased family member's Apple account - Apple Support
Without the required legal paperwork, this is indistinguishable from someone trying to socially engineer or “con” or “scam” their way into the data of another, attempts which happen far more often than any of us would prefer. The legal paperwork is part of how the privacy of and security of all of our Apple IDs and all of our data is preserved.
The problems include:
The issue is not simple hence the instructions you were provided.
Debbie-C13 wrote:
This is not helpful if I don’t know his Apple ID and password now I have a new MacBook I can’t use and my aunt cannot see his photos she is distraught
FWIW, I think the article you were referred to is very clear on the steps available to you and what you have to do.
It asks for the Apple ID of the deceased person and I don’t have it. It also asks for a court order, I have contacted 5 solicitors today who said they couldn’t help me. So no. The article was not helpful in the least
Debbie-C13 wrote:
It asks for the Apple ID of the deceased person and I don’t have it.
For most folks, it’s their primary email address.
It also asks for a court order, I have contacted 5 solicitors today who said they couldn’t help me.
The solicitor assisting with or handling the estate and with the will would be a contact for assistance.
So no. The article was not helpful in the least
You will have to acquire that proof for Apple to grant access, regardless. If you don’t, then this case is indistinguishable from a lost or stolen Mac. This is also why the legacy contact makes this all easier for the survivors.
My 37 year old cousin has just died. I have his death certificate, and the receipt for the infernal machine. I fully understand the legal ramifications and do support them but my question still remains unanswered. How can I see these precious photos if I can’t find anyone to help me get a court order. I’m sure he would have made provisions if he knew his life was to have been cut so short. Don’t answer this please this is just too distressing and I’m coming out of this group.
Debbie-C13 wrote:
But how do I get a court order I’ve phoned five solicitors today who knew nothing about this and couldn’t help me. Sending me the same article again is not helpful
You find a solicitor willing to accept the request, or—if permissible within your local legal jurisdiction—you read up on requirements and procedures, and represent yourself in court.
I’m not qualified to provide legal advice. Nor are most others here, I’d suspect.
We have provided you with what we can.
The rest is up to you.
This is not helpful if I don’t know his Apple ID and password now I have a new MacBook I can’t use and my aunt cannot see his photos she is distraught
But how do I get a court order I’ve phoned five solicitors today who knew nothing about this and couldn’t help me. Sending me the same article again is not helpful
How can I gain access to my deceased cousins MacBook if I don’t know his password or Apple ID?