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Why won’t my purchase download

I can’t download my song I purchased. I can see the purchase and when I hit the cloud to download it just stops and goes back to the cloud picture

iPhone 13 Pro Max, iOS 15

Posted on Oct 13, 2022 2:09 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2022 2:21 PM

Check ⤵️

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 


1 reply
Question marked as Top-ranking reply

Oct 13, 2022 2:21 PM in response to teisha178

Check ⤵️

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 


Why won’t my purchase download

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