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Can’t buy apps via Appstore

There is no error message, no attempt to charge money… Nothing… And bank app silent, usually if it’s bank problem there will be notification. How can I fix this?


[Link edited by Moderator]

Posted on Oct 13, 2022 4:21 PM

Reply
3 replies

Oct 14, 2022 1:21 AM in response to DanielDniprovsky

There is no error message,

There must be an error message if you can't buy or download apps.

1.

Check ⤵️

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)

 

Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

2.

Check also your payment method.

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


Check also ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


2.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


3.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support



Oct 14, 2022 5:49 AM in response to Raicya

I can download free apps, and they are even shown in the store purchases. But when it comes to buying app… It’s verifying payment via Touch ID, and then nothing happens (there is screen record link above). If there was some kind of error message, it would be much easier to fix the problem, buy there are no message


[Link Edited by Moderator]


Can’t buy apps via Appstore

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