My new payment method is not being accepted

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Level 1

4 points

My new payment method is not being accepted

I’m trying to download apps in the the Apple Store but it’s saying I need a new payment method and isn’t accepting me card which works on any other account, I do not have any active subscriptions so I do not know why this is happening

iPhone 11, iOS 15

Posted on Oct 13, 2022 4:40 PM

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Answer 1

Eric Root

Level 10

685,221 points

Oct 13, 2022 5:04 PM in response to Jiovanniii

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store*

Possible fixes. Fix ‘Your Payment Method Was Declined’ Error In App Store. -

Payment method declined in iTunes or the App Store. -

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My new payment method is not being accepted

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