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User profile for user: Jiovanniii
Jiovanniii Author
User level: Level 1
4 points

My new payment method is not being accepted

I’m trying to download apps in the the Apple Store but it’s saying I need a new payment method and isn’t accepting me card which works on any other account, I do not have any active subscriptions so I do not know why this is happening

iPhone 11, iOS 15

Posted on Oct 13, 2022 4:40 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,219 points

Posted on Oct 13, 2022 5:04 PM

See the Apple Support article(s) below. Link to contact Apple Support in the article. 


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store*


Possible fixes.   Fix ‘Your Payment Method Was Declined’ Error In App Store.  -


                          Payment method declined in iTunes or the App Store.   -

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,219 points

Oct 13, 2022 5:04 PM in response to Jiovanniii

See the Apple Support article(s) below. Link to contact Apple Support in the article. 


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store*


Possible fixes.   Fix ‘Your Payment Method Was Declined’ Error In App Store.  -


                          Payment method declined in iTunes or the App Store.   -

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My new payment method is not being accepted

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