Cannot turn my wifi on

Hello La-tayvia,

We seen exactly what you mean and we'd love to assist you with getting your Wi-Fi enabled again. Let's complete the following steps:

1. Reset your Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before. Please make note of them before completing this step. Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

2. Make sure that you're running the latest iOS version. Be sure to secure your data with a backup before proceeding:

Update your iPhone or iPad

We hope this helps.

Best regards.