Has anyone found a way to use Redshift 3.5 Renderer on the M1 Ultra without having it crash?

I had the same issue on my MacbookPro M1 Max.

The solution for me was to change the Global Illumination Primary and Secondary rays to Brute force and not Irradiance Point Cloud.

You can do this in Render Setting > Redshift > Advanced > Global Illumination.

Hopefully, this helps! :)

sylershao wrote:

But Apple strongly recommended C4D and Redshift in the press conference, and also mentioned that the full cooperation with Maxon makes the latest Macbookpro the best portable CG production equipment. Obviously apple did not fulfill his promise. . . .I bought the MBP because of this

I see a press release from October, 2021. Is that the one you are talking about? Any marketing information is really only valid on that day. If Apple, or a 3rd party, releases any new products after that, there is no guarantee that any of it will work.

I understand your complaints. It definitely should work. Look at 95% of the other apps in the world. If they worked on October 10th, 2021, the probably still work fine today. Are you suggesting that Apple bent over backwards to support all these $10 apps but did nothing for the $3500 app? It doesn't work that way. The $10 apps probably stuck with the basics and didn't try anything fancy. I can't begin to guess why the $3500 app doesn't work, or why it hasn't been tested on beta versions. One big difference between the $10 apps and the $3500 apps is that, while both have access to beta software, the big company also has access to beta hardware from Apple. But at the end of the day, it isn't Apple's job to write their code for them.

This is a user-to-user support forum. There is absolutely nothing we can do here to help with respect to either the 3rd party developer or with Apple. These kinds of complaints are a regular occurrence going back many years. People always blame Apple for these things - always. Maybe 5-10% of the time, it is an Apple bug that is at fault. If this was an open source app, I could just look at the project's bug report and see right away that the problem is use of deprecated, 15 year-old code. With a proprietary product, there's nothing I can do for you except to tell you that you are heading in the wrong direction here.

As users with a non-functional product, all you can do is put pressure on the vendor by complaining. Apple is a huge company, Macs are 10% of their business, and this particular market is a tiny fraction of that. Your leverage with Apple is very small. And based on similar events of the past, there probably isn't anything Apple can do to fix it anyway. However, this particular market is 100% of the 3rd party vendor's business. You have lots of leverage there. So why not direct your complaints to them, where they can have some noticeable impact?

The information that Redshift works on M1 MacStudio is still in the promotional section of their official website. It implies that Redshift works. This forum is that of their customers who draw Apple's attention that something they claim works, doesn't.

10% or not, I am a customer. And a fan. And reaching to Apple via official resource is a sign of my trust as both. I see no reasons of discounting my troubles and bringing me down. But, if it helps the cause and draws attention, then you may proceed.

Same here, 128 GB RAM M1 Ultra Mac Studio, use it with Archicad.

I export C4D files form Archicad, and whenever I try to render in C4D with Redshift, it crashes, right after "Irradiance cloud" process starts. However, when I export the model without textures (Archicad's "white model"), it's rendered just fine.

Dear Apple, please advise on the settings

Thank you for the suggestion! It is already set to Brute, probably there's something else needs to be changed.

It's just... I've got this $6500 machine, a latest $6500 MBP, hundreds in licenses fees and they're all useless because Apple hadn't struck deals with the main software companies. Archicad, C4D, Blender, none of them recognise M1 as a GPU of any kind so all Studio's 64 GPU cores are a marketing gimmick at this point. And yet I continue to trust their overhyped events.

I guess 3D artists are not considered creators at Apple.

M1 Max with 64GB memory in Macbookpro 2021 16'. Redshift Renderview crash EVERYDAY. So i use IPR instead. They(maxon) say it caused by ProMotion, but i turn it to 60Hz , crash after crash , bug report after bug report.

It is not Apple's responsibility to ensure that 3rd party apps work on their systems. In fact, Apple has no control whatsoever over any 3rd party products. I'm sure Apple would love to have them work properly. But Apple can't force them to do that.

If you spend a lot of money on 3rd party software and it doesn't work, demand a refund and/or contact your bank and request a chargeback. If it does work, then it is your responsibility to ensure that it will work on any new operating systems and/or hardware. As I said, it is entirely out of Apple's hands. In many cases, 3rd party developers would rather you buy updates to their products to work with new Apple products. The more you spend, the bigger the risk when updating.

But Apple strongly recommended C4D and Redshift in the press conference, and also mentioned that the full cooperation with Maxon makes the latest Macbookpro the best portable CG production equipment. Obviously apple did not fulfill his promise. . . .I bought the MBP because of this

sylershao wrote:

But Apple strongly recommended C4D and Redshift in the press conference, and also mentioned that the full cooperation with Maxon makes the latest Macbookpro the best portable CG production equipment. Obviously apple did not fulfill his promise. . . .I bought the MBP because of this

You are looking at the environment backwards. When you buy a car do you think it is the car manufacturer's responsibility to ensure it works with all tire sizes/brands? If you want to use a specific headlamp brand, is it the car manufacturer's responsibility that all headlight brands work with their cars?

When computers change due to improved technology, it is the responsibility of third party app developers to make/keep their apps compatible.

I would disagree. Suppose you see an ad of a new Ford car that shows CarPlay on its infotainment system, and a claim that CarPlay is here! You buy the car only to find out that Apple is still sort of thinking putting it there, and it's just a placeholder screen in the ad.

I bought a $6500 maxed-out MacStudio trusting their conference claims. So unless it's a false advertising, Apple must make sure that Maxon follows through and provide necessary assistance to the customers who decided to make the switch to their new M1 lineup.

Barmsbarms wrote:

I would disagree. Suppose you see an ad of a new Ford car that shows CarPlay on its infotainment system, and a claim that CarPlay is here! You buy the car only to find out that Apple is still sort of thinking putting it there, and it's just a placeholder screen in the ad.

I bought a $6500 maxed-out MacStudio trusting their conference claims. So unless it's a false advertising, Apple must make sure that Maxon follows through and provide necessary assistance to the customers who decided to make the switch to their new M1 lineup.

Following your logic, it is Apple's responsibility to make Microsoft products work on Apple computers not the other way around. Good luck with that.

I've seen it published by Apple that Microsoft Office works on their computers. I can assure you that not all versions of Microsoft Office work on Apple computers. Come on Apple, make those Microsoft Office products work.

You have it backwards.

It should not be understood in this way. Apple should at least ensure that the currently advertised version can run normally on the device it advertises. No matter how the third party (Maxon) subsequently updates and causes bugs, at least the advertised version should support normal operation in the device. , apparently now apple has not done it. Secondly, I didn't blame Apple in my first reply, I just stated that after I turned off the promotion function according to maxon's suggestion, the software still can't run normally.

What does that little "16" mean? If you scroll down to the bottom, it says...

Testing conducted by Apple in February 2022 using preproduction Mac Studio systems with Apple M1 Ultra, 20-core CPU, 64-core GPU and 128GB of RAM, and preproduction Mac Studio systems with Apple M1 Max, 10-core CPU, 32-core GPU and 64GB of RAM, each configured with 8TB SSD, as well as production 3.2GHz 16-core Intel Xeon W–based Mac Pro systems with 192GB of RAM, AMD Radeon Pro W5700X graphics with 16GB of GDDR6, configured with Afterburner and 4TB SSD, and production 3.6GHz 10-core Intel Core i9–based 27-inch iMac systems with Radeon Pro 5700 XT graphics with 16GB of GDDR6, 128GB of RAM and 8TB SSD. Cinema 4D R25.117 and Redshift 3.0.65 tested using a 1.32GB scene. Performance tests are conducted using specific computer systems and reflect the approximate performance of Mac Studio, Mac Pro and iMac.

If you make sure you are running Monterey, Cinema 4D R25.117, and Redshift 3.0.65, that is the performance you should expect. Of course, it doesn't say anything about crashing. If you choose to apply any updates, that's on you.

Apple is not here.

If you want to let Apple know then provide feedback to Apple: Product Feedback - Apple

Thank you very much 🙏🏻🕊️🕊️ you are very help me