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Black firmware lock screen

I never added the firmware password but my computer is making me put one in what does this mean, how to fix it

MacBook Air 11″, macOS 10.12

Posted on Oct 13, 2022 8:25 PM

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Question marked as Best reply

Posted on Oct 13, 2022 8:40 PM

Hello,

When you set a firmware password, users who don't have the password can't start up from any disk other than the designated startup disk.


If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.


Thanks for reaching out!

-Drake

2 replies
Question marked as Best reply

Oct 13, 2022 8:40 PM in response to Anglewis

Hello,

When you set a firmware password, users who don't have the password can't start up from any disk other than the designated startup disk.


If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.


Thanks for reaching out!

-Drake

Black firmware lock screen

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