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Activation lock

Morning, I wonder if anyone is able to help me please 🤞🏻

I have been gifted an iPad Air 2 which was my neighbours.

However I am unable to access it as she still has her iCloud attached to it.

She is unable to remember the password and this screen comes up.

Can you help please🤞🏻🤞🏻

iPad Air 2 Wi-Fi

Posted on Oct 14, 2022 2:50 AM

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Posted on Oct 14, 2022 6:23 AM

Then only family will be able to unlock the iCloud account. How to request access to a deceased family member's Apple account - Apple Support


Are you certain it's the iCloud activation lock? If it is, you would not be able to access the device at all.

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Oct 14, 2022 6:23 AM in response to RobynKerrie30

Then only family will be able to unlock the iCloud account. How to request access to a deceased family member's Apple account - Apple Support


Are you certain it's the iCloud activation lock? If it is, you would not be able to access the device at all.

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Activation lock

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